Acceptable Use Policy
Last updated: August 13, 2026
Draft — pending owner and legal approval. Some commitments here (including the post-cancellation deletion period, setup-fee refund terms, and liability limits) are still under review and may change before they are final.
VentCRM exists to run a legitimate home-service business. This policy applies to every VentCRM system we host and to the public demo.
You may not use VentCRM to
- Break the law, or help anyone else break it.
- Send unsolicited bulk messages, or text or email people who have not given your business the required consent — see the SMS Policy. Honoring opt-outs (like STOP replies) is mandatory.
- Harass, threaten, or defraud anyone, or send content that is illegal or deceptive.
- Store data you have no right to hold, or upload malicious code or content.
- Probe, overload, or attempt to break the service, other operators’ systems, or the public demo — including automated scraping of the demo or attempts to bypass its limits.
- Resell or share your system with businesses that aren’t yours; each subscription covers one operating business.
Enforcement
If use of a system violates this policy, we’ll normally reach out first and give you a chance to fix it. For serious abuse — illegal activity, messaging abuse that threatens our texting registrations, attacks on the infrastructure — we may suspend first and talk second. Data-export rights under the Cancellation & Data Export Policy survive enforcement, except where the law prevents it.
Reporting abuse
To report abuse of a VentCRM system, email info@ventpro.nyc.